Privacy Policy
This page explains how Faragher&Co uses any information you give to us and the ways in which we protect your privacy.
At Faragher&Co, meeting your needs and expectations form the foundation of everything we do - including protecting your privacy. We understand that you may have questions about how this website collects and uses the information that you provide us with. We have prepared this statement to inform you of the privacy principles that govern this site.
If after reviewing this Policy you have any questions or privacy concerns please send an e-mail to:
customerservice@faraghers.co.uk
or send a letter to:
The Shock Group Ltd T/A Faragher&Co. is a registered data controller under the Data Protection Act 1998. Our registration number is Z2221149. Unlike many other online businesses we promise that we will never pass on your details on to a third party for marketing purposes. If we do pass on your details it will only be with your permission, i.e you may wish to communicate with one of our suppliers.
Browsing
This Web site does not collect personally identifiable information when you browse this Web site and request pages from our servers unless you voluntarily and knowingly provide it to us. This means that we will not know your name, your email address, or any other personally identifiable information just because you browse the Web site unless you:
Information We Collect and How We Use It
When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. For example, if you would like to purchase an item, we will ask you for information such as name, address, telephone number, email address, credit card number. We will use your email address to send a confirmation of your order and, if necessary, might use the other information to contact you for help in processing the order. We will also use your email address to:
1) notify you about special offers and promotions. You can opt out of marketing emails at any time.
Calls to Customer Service
The information you supply to us in telephone contacts may be logged within a database to help us respond to, and track, your request. We do not pass on any of your personal information outside our organisation when dealing with your enquiry, unless you have given us permission to do so. We will not use any information you supply for any other purpose without your permission.
Requests for Information
We need to record your personal contact details to be able to respond to, and track the progress of, your request. We do not pass on any of your personal information outside our company when dealing with your enquiry, unless you have given us permission to do so. We will not use any information you supply for any other purpose without your permission.
If you register an interest in receiving regular updates from the site your details will be kept indefinitely. You have the option to check the details supplied by you, to update these details, or to remove your name from any mailing lists by contacting us.
Use of Cookies
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Links to other sites
www.faraghers.co.uk contains links to other websites, for instance our Watch Buying Guide provides links to manufacturers web sites. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information. We do not pass on any personal information you have given us to any other site.
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
May 2010
